I have phoned the cleaning company this morning for advice. I am scared that the cleaner is going to do a crap job again today.
Unfortunately, I don't know how to be pro-active and tell someone that they are crap without directly saying 'you're crap'.
I lack the skill base to use fluffy words to make 'you're crap' sound better. Aside from that, people misinterpret and think you don't really mean it if you use niceties when you are telling them off. Then they do the same thing again and you are stuck being frustrated. This doesn't just go for cleaners, or people you work with, it applies to any human that you have constant contact with. They need to be trained and led, but I don't know how. I may as well get the scrubbing brush ready, because as soon as 'Cherie' leaves, I'll be re-cleaning the shower!
Post-script: so instead of phoning me the owner of the cleaning agency called the cleaner. While she was here. To say that I had complained. The owner had not clarified with me what the problem was (I had left a message with the receptionist for the owner to call me). So the cleaner confronted me. She doesn't get down on her hands and knees to scrub.
Okay........................!
Post-script: so instead of phoning me the owner of the cleaning agency called the cleaner. While she was here. To say that I had complained. The owner had not clarified with me what the problem was (I had left a message with the receptionist for the owner to call me). So the cleaner confronted me. She doesn't get down on her hands and knees to scrub.
Okay........................!
No comments:
Post a Comment